The operator section of Vardaan is one of the most important and beneficial features provided for the merchant to operate the business. The word operator explains itself; it means who can help the merchants to run the store smoothly.
Different people play different roles in every business to run the business smoothly, like agents, business partners, delivery person, store managers, salespeople, etc.
In the operator section of Vardaan, you can add everyone who helps in running your business smoothly by adding their name and number. Vardaan also gives access to the store by the position they hold!
When you add people in the operator section, they get notified over their respective phone numbers through a text message.
Let us go through each category Vardaan provides in the operator section:
A partner is a person who is equally the owner of the business and shares all the responsibilities, profits, and losses. In the operator section, you can click on the partner, add his name and number. After adding he/she will get access to all the features of the store you have created in Vardaan. He/she can make changes, add items or delete, can track business, and many more with that access.
A store manager is a person who is responsible for handling the store and has access to the limited features. The features he/she can access are store items and bulk upload.
The store manager can add/delete or edit the items in the store, and if the store manager wants to add the store items in bulk, they can use the bulk upload feature.
An agent is a middleman appointed to negotiate and, if required, conclude contracts with customers on your behalf. So you have the contract with the customer. Agents make a commission on the sales they make, usually on a percentage basis.
So, If you have an agent of your business that sells your products on your behalf, you can add him in the operator section. You can add him by clicking on the agent, adding his name and number, and getting access to the features like orders.
So, if he sells anything, he can add those sales to orders and have the commission set by both of you for him.
A salesperson is the ambassador of the business in the external world. He or she helps customers find what they are looking for in a store.
In the operator section, when you add a salesperson, he/she gets access to orders, cashbooks, expenses, customers, and business cards.
So, by the list of features he gets to access, he/she can take control of what is being ordered, the expenses, the daily balance and earnings from the cashbook, and many more.
As known by our customers, we provide businesses with an opportunity to move online.
If your business includes delivery services to customers at their homes, you can add the delivery person. After Adding the delivery person to the operating section, you can give him access to the order status update.
Therefore, the delivery person can only change the status of the order from pending to delivered.
Other than that, he will get not get access to any feature.
With Vardaan, we can add more operators based on the requirements of the business.
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